A domain transfer auth code, also known as an EPP code, is the unique key that allows you to move a domain name from one registrar to another. No transfer can start without this code. In this article, you’ll learn where to request the code, how to use it, and what to do if something goes wrong.
What exactly is an auth code
The auth code is a combination of letters and numbers that serves as security when transferring a domain name. The code prevents anyone from moving your domain to another registrar without permission. This code applies specifically to extensions such as .nl, .com, .eu, and many others, although .nl works slightly differently in some cases than international extensions.
For .nl domains, the auth code is sometimes also called the ‘transfer code’ (verhuiscode). For .com, .net, .org, and similar extensions, it’s usually referred to as an EPP code. Functionally, it amounts to the same thing: without that code, the new registrar will not accept the transfer.
Requesting the auth code from your current provider
You always request the auth code from the registrar where your domain is currently registered. This is usually done through the customer panel, but sometimes you need to send a ticket or email instead. Note: some providers charge a fee for this or apply a waiting period, so request the code well in advance before you want to switch.
Log in with your current registrar
Go to the customer panel or domain management environment of your current provider and locate the relevant domain.
Find the auth code or transfer option
This is often listed under ‘manage domain’, ‘transfer’, or ‘move’. Click the button to request or generate the code.
Unlock the domain
Many registrars set a domain to ‘locked’ by default to prevent unauthorized transfers. Turn off this lock before starting the transfer.
Store the code in a safe place
The auth code is often only valid for a limited time. Write it down immediately and use it as soon as possible with the new provider.
Using the auth code for the transfer
Once you have the auth code, you can start the transfer with the new provider. To do this, register the domain there for a transfer and enter the code. You’ll then usually receive a confirmation email, sometimes from both the old and new registrar, requiring you to approve the transfer.
Keep in mind that a transfer isn’t always completed immediately. For some extensions, this can take several days, especially if there’s a waiting period or extra verification involved. If you want to switch to Tandata, also check the page about switching to Tandata for an overview of the entire process, including what happens to your hosting and email.
Note that a domain transfer is separate from moving your website or email. If you also want to move your hosting, check out web hosting and business email for the options.
Solving common problems
If you don’t receive the auth code or it doesn’t work, first check whether the domain has been unlocked at the old provider. A locked domain cannot be transferred, regardless of whether the code is correct. Also, a domain that was recently registered or transferred may have a waiting period before a new transfer is allowed.
Sometimes a registrar refuses to provide the code, for example due to an outstanding invoice. In that case, ask for clarification via a ticket or email. If the code is correct but the transfer still fails with the new provider, check whether you’ve copied the code exactly, including capital letters and special characters. If you can’t resolve it, check the knowledge base for more information on domain management, or contact the support of your (future) provider.
Frequently Asked Questions
How long is an auth code valid?
This varies by registrar and extension, but it’s usually valid for a limited number of days. Use the code as soon as possible after requesting it.
Does requesting an auth code cost money?
This depends on your current provider. Some registrars provide the code for free, others charge a fee. Check with your current provider.
What happens to my website during the domain transfer?
A domain transfer itself has no direct impact on your website, as long as the DNS settings remain correct during the process.
Can I transfer a domain if it’s locked?
No, you must first unlock the domain with your current registrar before a transfer is possible.
Where do I request the auth code if I can no longer log in to my old provider?
Contact that provider’s support via email or phone and request identification and delivery of the code.
Conclusion
The auth code is essential for every domain transfer. Request it from your current registrar, then unlock the domain and use the code with the new provider. Request the code in time and verify all contact details to avoid delays.